"the plugin is not compatible with wordpress" (#2960401) / BoldThemes

etherapykids started the conversation
January 18, 2022 at 11:29am
Good day, I try to install the downloaded plugin in wordpress because it tells me that the uploaded file is not compatible with wordpress
1,798
Support Agent replied
January 18, 2022 at 11:32am
Hi!
Thank you for purchasing our theme and thank you for contacting us.
Which plugin do you want to install? What's the name of the plugin?
Regards, BoldThemes team

If you like our products please consider leaving us a rating. A huge thank you from BoldThemes in advance!
Pequitos replied
January 18, 2022 at 1:47pm
The Theme I want to install is Medicare.
D:\themeforest-TyC6UiNR-medicare-medical-health-theme-wordpress-theme.zip
1,798
Support Agent replied
January 19, 2022 at 8:47am
Hi!
Here's how to install the theme and required plugins.
Please follow the documentation step by step.
https://documentation.bold-themes.com/medicare/getting-started/
Regards, BoldThemes team

If you like our products please consider leaving us a rating. A huge thank you from BoldThemes in advance!