Public Ticket #2742770
Theme Installation


  • Robert Taylor Balch started the conversation

    I am trying to customize the Real Estate theme with the video roll.  I got the Youtube video to load, however, the old one comes up initially for a second then goes to my video.

    I have two questions now that I am to the gallery where I can display pictures:

    1) What do the format codes mean?  For example 11, 21, 12, etc.  It looks like there is one for each pic.

    2)  How do I get the descriptions to appear when the pics are clicked on, like in the stock images.  I upload, then they either have no description or they have the wrong one.  I have put the descriptions in the meta data when I upload.



  •  1,499
    Support Agent replied

    Hi Robert,

    Please make sure you clear the cache, then check if the proper video is displaying. If that wouldn't help, please send us wp-admin credentials so we can take a closer look.

    Regarding the other questions, please open a new ticket for each problem. Thanks for understanding.

    Regards, BoldThemes team

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