Okay
  Public Ticket #2702074
Short Code
Closed

Comments

  • Dartanya started the conversation

    Hello,

    Is there something in this theme that is blocking shortcodes from working properly. I have been having issues displaying shortcodes for months now. I downloaded 3 different plugins to display an instagram feed and NONE of them work properly so it can't be all 3 plugins. Ive followed all of their instructions ect. So it may be something with the theme. 

  •  1,695
    Support Agent 1 replied

    Hi Dartanya,

    All third party plugin shortcodes should be added to Text tab within Text element, like this:

    3401882516.png

    Regarding instagram, due to the changes in Instagram API, some of the users experience issues with the default Instagram widget. As a solution, please try using a third party solution such as https://wordpress.org/plugins/instagram-feed/ until we resolve the issue. It should provide the same functionality as the default one.

    Sorry for inconvenience!


    Regards, BoldThemes team

    If you like our products please consider leaving us a rating. A huge thank you from BoldThemes in advance!