Okay
  Public Ticket #2571439
demo content wont import on my food truck theme
Closed

Comments

  • elwyn allen started the conversation

    i uploaded the food truck script through wordpress and when i use bt import it sayes please wait for a long time ( 15 min)

  •  1,705
    Support Agent replied

    Hi,

    Thank you for purchasing our theme.

    The best option is to explore error log on your server and identify the exact cause (probably memory or script timeout).

    Either way, this needs to be fixed on a server level. Please refer to following info on how to increase memory and script timeout time:

    Memory increase: 

    1. If you have access to your PHP.ini file, change the line in PHP.ini If your line shows 32M try 64M or 128M: memory_limit = 64M ; Maximum amount of memory a script may consume (64MB) 

    2. If you don't have access to PHP.ini try adding this to an .htaccess file: php_value memory_limit 64M 

    3. Try adding this line to your wp-config.php file: Increasing memory allocated to PHP define('WP_MEMORY_LIMIT', '64M');

    Script timeout:

    If you have access to edit your php.ini, it is recommended that you increase the value of max_execution_time to 900 (15 minutes).

    Please let us know of the outcome.



    Regards, BoldThemes team

    If you like our products please consider leaving us a rating. A huge thank you from BoldThemes in advance!

  • elwyn allen replied

    i have increased memory , the script has uploaded but the demo is the same as the one you have on themeforest but it does not have the demo scrits separated. only one demo imports http://caliqdeli.com/ take a look at my page this is the demo script that loaded , i want to use the Burger theme , but the theme on my page is the only one available

  •  1,705
    Support Agent replied

    Hi,

    Please note that our theme has one demo but several Homepage versions. In order to use Burger version you should choose Home burgers page as Front page in Settings > Reading Settings panel.

    Then edit Home burgers page locate the Override Global Settings – at the bottom of page editor.

    override-global-settings.gif

     All the settings (logo, alternate logo, colors, menu type, typography etc.) should be set the same in Customization panel.
    Have a look at the following example – copying accent color:

    fast-food.gif

    Once you are done with setting main settings in Customization panel (logo, accent and alternate colors, menu layout etc.) then make sure to edit Primary Menu according to your needs (remove unnecessary Homepages etc.).

    Let us know if that helped.

    Regards, BoldThemes team

    If you like our products please consider leaving us a rating. A huge thank you from BoldThemes in advance!