Okay
  Public Ticket #2064070
Regarding theme upload
Closed

Comments

  • Natesh Kumar started the conversation

    Hi,

    I have purchased theme, Celebration and unable to install the theme. The theme is getting merged with the basic theme uploaded. Please look into the issue and provide the required assistance.



  •  1,695
    Support Agent 1 replied

    Hi Natesh,

    Thank you for purchasing our themesmile.png

    Please note that the best practice is to start with fresh WordPress installation or use WordPress Database Reset plugin to clear your WordPress instance of previously existing content (as explained in our online documentation).

    Also, please have a look at the following article regarding Demo content:

    Installing Demo Content

    Let us know if you need additional assistance.



    Regards, BoldThemes team

    If you like our products please consider leaving us a rating. A huge thank you from BoldThemes in advance!