Public Ticket #1949258
logo not showing / elementor


  • xDiamond started the conversation


    Today I bought this theme for my new website. 
    After I installed this theme correctly by following the instructions I noticed that the logo is not showing on the front page. Can someone please help me? The logo only appears when I scroll down. 

    Also is this theme compatible with Elementor? 

    Kind regards, 

    Attached files:  11.png

  •  1,204
    Support Agent 1 replied


    The logo (and alternate logo) should be set in Appearance > Customize > General Settings panel. If, after setting your logo, it's still not visible on some pages, please navigate to those pages, scroll to the bottom of the page editor and in Override Global settings remove Logo and Alternative logo.

    Please refer to this article:

    How to change logo?

    Regarding the Elementor, we haven't tested it with the theme, so we can't guarantee if and how they are compatible. Only Bold Builder includes all elements presented on the demo.

    Also, please note that Elementor uses its own grid system, which might not work well with our theme, and we cannot provide support for any issues that occur due to its use.

    Thank you for understanding.

    Let us know if you need additional help.

    Regards, BoldThemes team

    If you like our products please consider leaving us a rating. A huge thank you from BoldThemes in advance!