Important notice!

We have released an important security update for Bold Builder on August 23, 2019 - please make sure that your Bold Builder installation is updated to the latest version - 2.3.2.

You can update Bold Builder by going to Plugins panel of your wp-admin and by checking the version number next to Bold Builder. If you are offered the option to update it, please do it.

If your version number is lower than 2.3.2 and you have no notification to update it, please download the latest version from https://wordpress.org/plugins/bold-page-builder/ and update the plugin manually.

If you need help in the process, please feel free to leave a ticket and we will assist you.

Okay
  Public Ticket #1949258
logo not showing / elementor
Closed

Comments

  • xDiamond started the conversation

    Hello, 

    Today I bought this theme for my new website. 
    After I installed this theme correctly by following the instructions I noticed that the logo is not showing on the front page. Can someone please help me? The logo only appears when I scroll down. 

    Also is this theme compatible with Elementor? 

    Kind regards, 

    Attached files:  11.png

  •  919
    Support Agent 1 replied

    Hi,

    The logo (and alternate logo) should be set in Appearance > Customize > General Settings panel. If, after setting your logo, it's still not visible on some pages, please navigate to those pages, scroll to the bottom of the page editor and in Override Global settings remove Logo and Alternative logo.

    Please refer to this article:

    How to change logo?

    Regarding the Elementor, we haven't tested it with the theme, so we can't guarantee if and how they are compatible. Only Bold Builder includes all elements presented on the demo.

    Also, please note that Elementor uses its own grid system, which might not work well with our theme, and we cannot provide support for any issues that occur due to its use.

    Thank you for understanding.

    Let us know if you need additional help.


    Regards, BoldThemes team

    If you like our products please consider leaving us a rating. A huge thank you from BoldThemes in advance!