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  Public Ticket #2964703
Using video in the slider section of the homepage
Closed

Comments

  • alperzorlu started the conversation

    Hello Dear Admin,

    I bought a new theme, but I can select a maximum of 2MB files in the slider section. I want to use video, how can I get it?
    It only recognizes Picture formats, I reduce the video below 2MB, but it does not accept the video.

    Thank you very much in advance for your help.

  •  1,831
    Support Agent 1 replied

    Hi,

    Thank you for purchasing our theme.

    If you have tried to add a background video to the Slider item, that is not possible. You can add it only by using the Video element:

    3633285656.png



    Regards, BoldThemes team

    If you like our products please consider leaving us a rating. A huge thank you from BoldThemes in advance!

  • deskfoxx replied

    1. We tried using the Video element but there's no "select" file (as for images), so we put in the URL to the video having uploaded it to content. Still nothing. How should we add the video?

    2. Is it possible to use a plugin that accepts video?

  •  1,831
    Support Agent 1 replied

    Hi,

    Unfortunately, it is not possible to add video as a background video on the Slider item, you can only add the Video element to the slider item.

    Regarding the plugin for that purpose, we can not give you a recommendation since we haven't tested any of them so we can not guarantee compatibility or offer support for their integration. Thanks for understanding.


    Regards, BoldThemes team

    If you like our products please consider leaving us a rating. A huge thank you from BoldThemes in advance!

  • Richard replied

    is not useful at all the information :(

  •  1,798
    Support Agent replied

    We are just telling the facts.

    Thank you for understanding.

    Regards, BoldThemes team

    If you like our products please consider leaving us a rating. A huge thank you from BoldThemes in advance!