Comments fatihtemiz started the conversationJanuary 17, 2022 at 12:13pmHi! I bought shopscape theme. I have a problem: I can't see Responsive area. Im sending screenshot to you. Please help me, thank you!Attached files: Ekran Resmi 2022-01-17 15.13.14.png 1,831Support Agent 1 repliedJanuary 17, 2022 at 1:21pmHi Fatih,Thanks for reaching out to us.Shopscape is one of our older themes, built on a different framework, so it doesn't have a responsive feature.Elements can be shown or hidden using custom CSS code instead.If this is a deal breaker for you, please note that we do offer a full refund.Thank you for understanding. Regards, BoldThemes team If you like our products please consider leaving us a rating. A huge thank you from BoldThemes in advance!fatihtemiz repliedJanuary 18, 2022 at 4:57amHi!I don't know CSS codes. If you payback, I will buy your another theme. Is it possible. 1,831Support Agent 1 repliedJanuary 18, 2022 at 8:34amHi Fatih,Yes, you can submit request for a refund here - http://themeforest.net/refund_requests/new, and we will approve it.We do have another shop theme that is newer, and uses better framework - https://themeforest.net/item/shoperific-flexible-online-shop/22918668. Regards, BoldThemes team If you like our products please consider leaving us a rating. A huge thank you from BoldThemes in advance!fatihtemiz repliedJanuary 18, 2022 at 12:06pmI did it. It's the last questions.Can we change another template. For example codiqa. 1,831Support Agent 1 repliedJanuary 18, 2022 at 12:47pmHi Fatih,Yes, all themes from the latest one (Korsel) to the Law Firm use this improved framework, and have additional features in Bold Builder.You can see the full list of themes here - https://themeforest.net/user/boldthemes. Regards, BoldThemes team If you like our products please consider leaving us a rating. A huge thank you from BoldThemes in advance! Sign in to reply ...
Hi! I bought shopscape theme. I have a problem: I can't see Responsive area. Im sending screenshot to you. Please help me, thank you!
Attached files: Ekran Resmi 2022-01-17 15.13.14.png
Hi Fatih,
Thanks for reaching out to us.
Shopscape is one of our older themes, built on a different framework, so it doesn't have a responsive feature.
Elements can be shown or hidden using custom CSS code instead.
If this is a deal breaker for you, please note that we do offer a full refund.
Thank you for understanding.
Regards, BoldThemes team
If you like our products please consider leaving us a rating. A huge thank you from BoldThemes in advance!
Hi!
I don't know CSS codes. If you payback, I will buy your another theme. Is it possible.
Hi Fatih,
Yes, you can submit request for a refund here - http://themeforest.net/refund_requests/new, and we will approve it.
We do have another shop theme that is newer, and uses better framework - https://themeforest.net/item/shoperific-flexible-online-shop/22918668.
Regards, BoldThemes team
If you like our products please consider leaving us a rating. A huge thank you from BoldThemes in advance!
I did it. It's the last questions.
Can we change another template. For example codiqa.
Hi Fatih,
Yes, all themes from the latest one (Korsel) to the Law Firm use this improved framework, and have additional features in Bold Builder.
You can see the full list of themes here - https://themeforest.net/user/boldthemes.
Regards, BoldThemes team
If you like our products please consider leaving us a rating. A huge thank you from BoldThemes in advance!