Public Ticket #2808573
blog grid view


  • pino started the conversation

    Hello, I have some visualization problems with
    Masonry postgrid
    it works for a while but after about 12 hours it is no longer visible

    even on your site it is not seen

    can you help me


    Attached files:  Schermata 2021-06-22 alle 17.12.50.png
      Schermata 2021-06-22 alle 17.13.04.png

  •  1,798
    Support Agent replied


    Please make sure that you have the latest version of the theme. If not, please refer to the following article on how to update it - https://boldthemes.ticksy.com/article/7123/. Also make sure to update all required plugins.

    If the issue persists, please deactivate all third party plugins, and see if the problem is solved. If it is, proceed to activate plugins, one by one, until the problem occurs again. That way you'll know which plugin was causing it.

    Let us know if this helped.

    Regards, BoldThemes team

    If you like our products please consider leaving us a rating. A huge thank you from BoldThemes in advance!