"The downloads files of the theme is different from the theme i bought" (#2613693) / BoldThemes

Ultratec_tz started the conversation
November 27, 2020 at 11:01am
i bought Applauz – Software, Technology & Digital but unfortunately the downloads files are of Codiqa – Software, App & Digital please help me out so i can get the downloads files of the software i bought
Attached files:  WhatsApp Image 2020-11-27 at 13.59.55.jpeg
  WhatsApp Image 2020-11-27 at 13.59.09.jpeg
  WhatsApp Image 2020-11-27 at 13.58.21.jpeg
1,831
Support Agent 1 replied
November 27, 2020 at 2:45pm
Hi,
Thanks for reaching out to us
We haven't had anyone else report same or similar issue.
Please delete Codiqa theme from your website and then try downloading Applauz file once again, as explained in our online documentation:
https://documentation.bold-themes.com/applauz/getting-started/#installing-theme
Let us know if that helped.

Regards, BoldThemes team

If you like our products please consider leaving us a rating. A huge thank you from BoldThemes in advance!
Ultratec_tz replied
November 27, 2020 at 3:55pm
Thanks right now the files are good
1,831
Support Agent 1 replied
November 27, 2020 at 4:19pm
Hi,
You're welcome! We are glad we could help!

Regards, BoldThemes team

If you like our products please consider leaving us a rating. A huge thank you from BoldThemes in advance!