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  Public Ticket #1851275
I updated the theme to the latest version (as recommended, using FTP), and it broke my site
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  • Szabolcs-Istvan Kisded started the conversation

    I updated the theme to the latest version (as recommended in your know-how, using FTP), and it broke my site. Please advise asap - I invested a lot of time to configure the theme to my liking, I don't want to lose my work so far. :(

    My site is https://vegnutrition.ro/

    Thank you, 

    Regards,

    Szabi.

  • Szabolcs-Istvan Kisded replied

    Oh, sorry, my bad, I saw now that I also needed to activate some plugins, that were automatically deactivated because they were older versions. I updated and activated the plugins and now the theme is online once again.

    Thank you for the great theme, you can close this ticket. :)

    Regards.

  •  835
    Support Agent 1 replied

    Hi Szabolcs,

    Thank you for purchasing our theme! We are glad you like itsmile.png

    Also, we are glad you have managed to resolve the issuesmile.png

    Let us know if you need additional assistance.


    Regards, BoldThemes team

    If you like our products please consider leaving us a rating. A huge thank you from BoldThemes in advance!

  • Szabolcs-Istvan Kisded replied

    Everything is fine, thank you.

    Have a great day!
    Regards.