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  Public Ticket #2943157
Payal button not working (ERROR message)
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  • Gael do started the conversation

    Hello Sir. When me or a customer presses the Paypal button to pay it doesn't work there is a paypal error message. Can you help me ?

    Attached files:  2021-12-22_104919.jpg
      2021-12-22_105456.jpg

  •  1,833
    Support Agent 1 replied

    Hi,

    Thank you for purchasing our plugin

    Please try this solution:

    By default, you accept payments from encrypted and unencrypted buttons. For additional security, you can prevent buyers from sending payments to you through unencrypted buttons.After you change this setting, we reject payments from your buyers who click an unencrypted Buy Now button, an unencrypted Donation button, or an unencrypted Subscription button. This is when you see EWP_SETTINGS error message.If you previously blocked payments from unencrypted buttons, here’s how to accept all payments:

    1. Log in to your PayPal account.
    2. Click the Business Profile icon beside "Log Out" and select Profile and settings.
    3. Click My Selling tools.
    4. Click Update near 'Website preferences.'
    5. Select ‘Off’ next to ‘Block Non-encrypted Website Payment

    Once you turn off this setting you will no longer receive the error message.


    Regards, BoldThemes team

    If you like our products please consider leaving us a rating. A huge thank you from BoldThemes in advance!

  • Gael do replied

    Perfect !!! Thank you very mutch is now working ! :)

  •  1,833
    Support Agent 1 replied

    Hi,

    We are glad we could help.smile.png


    Regards, BoldThemes team

    If you like our products please consider leaving us a rating. A huge thank you from BoldThemes in advance!