Hello I have purchased your Industrial theme from themeforest. This is the purchase code ea3e3283-0088-45da-9fd0-778e7660d247 - 15 Dec 2021. I have purchased a shared hosting from hostgator and have installed wordpress. I have uploaded the installable wordpress file of the theme and now i am trying to import BlueOffice demo but I am not able to do so. The importing percentage is not going above 0.9%, i have attached the screenshot aswell. Kinldy help because i have to build the website in another 3 days.
Attached files: stuck.png
In order to successfully run Novalab on your website, your server environment will have to meet certain PHP and WordPress minimal version requirements.
PHP 7.4.X or higher
Theme requires php 7.4.X or higher installed on your server.
In order to check your php version we recommend one of two methods:
If neither of these options work for you, please consult your hosting provider regarding the php version you are running on your server.
MEMORY LIMIT 256M or higher
You can have a closer look at how to increase the PHP memory by referring to the following article: Fix WordPress memory exhausted error increase php memory.
MAX UPLOAD SIZE 64M or higher
Optional settings for PHP.INI file:
post.max_vars = 5000
request.max_vars = 5000
max_execution_time = 300
Let us know the outcome.
Regards, BoldThemes team
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