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  Public Ticket #1850998
Product image zoom in on the Product page
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  • Veljko started the conversation

    Dear BoldTheme staff,

    I am trying to find the cause for which some images can and some cannot be zoomed in by hovering over them - when I am at the individual product page.

    It's buggy because it used to work, and now it doesn't. Is there a way I can find out what is the reason behind it? 

    EDIT: Now even the other picture won't zoom in on hover. But it used to have. The only way to zoom it in is when clicking on the magnifying glass. The images are both the same size 1920x1280 and they are both .PNG format.

    Thanks in advance,

    Veljko

    Attached files:  Failed example.PNG

  •  835
    Support Agent 1 replied

    Hi Veljko,

    We were unable to replicate the issue in our environment as images are zooming in properly:

    3513801320.png

    Please try updating the theme to the latest version and see if that helps with the issue:

    How to update installed theme? Will it change data?

    Let us know of the outcome.


    Regards, BoldThemes team

    If you like our products please consider leaving us a rating. A huge thank you from BoldThemes in advance!