Okay
  Public Ticket #1514708
Demo Content
Closed

Comments

  • James started the conversation

    After having issues installing the demo content. 

    It was finally successful. Except there demo content has zero usable images. they are all blank, or perhaps place holders. Around 88kb each.

    Unusable.

    I'm not talking about low res images.

    Is there some issue with the upload/import of the demo content? Or is this just a poorly designed theme? It makes it very difficult figure out where in the theme the image is sitting. 

     

    Attached files:  KidsClubThemMedia.png

  •  626
    Support Agent replied

    Hi James,

    Thank you for purchasing our theme.

    The issue is probably not related to the theme, but rather your server settings, and available memory.

    Below, you will find attached xml file with the images from our demo. Please first delete empty thumbnails, and then try importing images from xml file using regular WordPress importer.

    Let us know if you need additional help.

    Attached files:  supportkidsclub.wordpress.2018-03-22.xml

    Regards, BoldThemes team

    If you like our products please consider leaving us a rating. A huge thank you from BoldThemes in advance!