Okay
  Public Ticket #2766984
No demo file with Download theme
Closed

Comments

  • Asif Javaid started the conversation

    I have purchased the theme download file 4MB only. there is no demo download option to set up the theme.

  •  164
    BoldThemes replied

    Hi,

    Thanks for the purchase.

    Please refer to the theme documentation (section getting started) for the detailed steps on how to install the theme, required plugins and import demo content - http://documentation.bold-themes.com/ohlala/getting-started/

    Regards, BoldThemes team

    If you like our products please consider leaving us a rating.
    A huge thank you from BoldThemes in advance!

  •   Asif Javaid replied privately
  •  1,699
    Support Agent 1 replied

    Hi Asif,

    Please have a look at the answers bellow.

    1. Could you tell us exactly what issues occur when you delete this user? We haven't had this issue reported before.

    The theme doesn't require you to enter any license key for it to work properly.

    2. Please note that one theme purchase can only be used on one domain. However, that doesn't include staging site. You can freely create site on one domain as a staging site, and then move it to main domain.

    Let us know if you need further assistance.


    Regards, BoldThemes team

    If you like our products please consider leaving us a rating. A huge thank you from BoldThemes in advance!

  • Asif Javaid replied

    Hi 

    Thanks

    1. we want to install and run the Shipping method plugin. That doesn't work and validates the postal code. We want to add a delivery option with a minimum order value for different postal.

    2. We tried to run our code-specific minimum order on a different site and different theme. That works but doesn't work on your theme.

    3. we add this code function. PHP

    //postal code validation
    add_filter( 'woocommerce_checkout_fields' , 'remove_postcode_validation', 99 );

    function remove_postcode_validation( $fields ) {

        unset($fields['billing']['billing_postcode']['validate']);
        unset($fields['shipping']['shipping_postcode']['validate']);

    return $fields;
    }

    but that doesn't work on the Bold theme but this code work on another theme.

    4.    Even Simple Postal code not working properly if i dont write the code written below it will not even let me do checkout properly 
    i have done every possible thing and write the postal code in proper format but it didnt work as per desire 
    //postal code validation
    add_filter( 'woocommerce_checkout_fields' , 'remove_postcode_validation', 99 );

    function remove_postcode_validation( $fields ) {

        unset($fields['billing']['billing_postcode']['validate']);
        unset($fields['shipping']['shipping_postcode']['validate']);

    return $fields;
    }

    Please Reply as early as possible.

    Asif


  •  1,699
    Support Agent 1 replied

    Hi Asif,

    Please note that we can not offer our support for the revision of the custom php codes added into your website, as that falls out of scope of theme support policy.frown.png

    Regarding other issues / questions you have, please open a new ticket for each one of them. It helps us to divide tickets within our team and provide answers in a timely manner.

    Thanks in advancesmile.png



    Regards, BoldThemes team

    If you like our products please consider leaving us a rating. A huge thank you from BoldThemes in advance!