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  Public Ticket #1469010
Set up Medicare template
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Comments

  • Alberto started the conversation

    Hello! I bought the Medicare template and did the installation without problems, but when viewing it does not look like this: http://www.deboracasagrande.com.br/blog/ No icons, bars, etc. as in the example: http://medicare.bold-themes.com/dentist/

    What am I doing wrong? thank you.

  •  651
    Support Agent replied

    Hi Alberto,

    Thank you for purchasing our theme.

    What you need to do is install our demo content.

    First, please make sure to install and activate all required plugins, as well as WooCommerce plugin. Then, proceed to Tools >BT Import, on your dashboard, and install desired demo xml file.

    Please let us know should you need additional assistance.

    Regards, BoldThemes team

    If you like our products please consider leaving us a rating. A huge thank you from BoldThemes in advance!

  • Alberto replied

    Hey dude, It worked!! Thank you!!

    I couldn’t have done it without you. :)

  •  651
    Support Agent replied

    Hi Alberto,

    You're welcome! Glad we could help.

    Please let us know should you need additional help.

    Regards, BoldThemes team

    If you like our products please consider leaving us a rating. A huge thank you from BoldThemes in advance!

  • Alberto replied

    Hi! how can I solve this problem on my site? "Oops! Something went wrong.
    This page did not load Google Maps correctly. See the JavaScript console for technical details. "Thanks.

    website: www.deboracasagrande.com.br

  • Alberto replied

    I think I found a solution on a site: (... after that, just access the source code of your page and find the line: maps.googleapis.com/maps/api/js and replace with https: //maps.googleapis .com / maps / api / js? key = SUA_CHAVE_API (remember to change SUA_CHAVE_API to the KEY API that you just created). Now the question is, which folder can I open to edit? thanks.
  •  651
    Support Agent replied

    Hi Alberto,

    Please have a look at the following article on how to set the google map - Missing Google API key - Google Map.

    Let us know if you need additional help.

    Regards, BoldThemes team

    If you like our products please consider leaving us a rating. A huge thank you from BoldThemes in advance!

  • Alberto replied

    Hi! I followed the step by step, the version of my theme is updated and nothing ...a little despondent.
  •  651
    Support Agent replied

    Hi Alberto,

    If you are referring to Google Maps, at the moment it doesn't seem that you are using our map element on the page.

    Could you tell us if you are using some third party plugin to add map?

    Thanks in advance.

    Regards, BoldThemes team

    If you like our products please consider leaving us a rating. A huge thank you from BoldThemes in advance!

  • Alberto replied
    Hi !! I got it !! you need to leave the permission of the API key open. Thank you so much!!
  •  651
    Support Agent replied

    Hi Alberto,

    We are glad you have managed to resolve the issue.

    Please let us know should you need additional assistance.

    Regards, BoldThemes team

    If you like our products please consider leaving us a rating. A huge thank you from BoldThemes in advance!

  • Alberto replied

    Hello! I can not edit my theme anymore. Until yesterday I was okay! what could have happened.
    Thank you.
  • Alberto replied

    I am sending two printis before and after, how the screen appears when trying to edit.

    Attached files:  After.jpg
      Before.jpg

  •  554
    Support Agent 1 replied

    Hi Alberto,

    It is possible that Bold Builder is not activated in Plugins. If so, please activate it.

    Other possibility is that it is not turned on in the Screen Options. Please navigate to the home page editor and in top right corner you will see Screen Options, when you open it, check the checkbox with Bold Builder.

    Let us know if that helped.


    Regards, BoldThemes team

    If you like our products please consider leaving us a rating. A huge thank you from BoldThemes in advance!

  • Alberto replied

    Hi,It worked! Thank you very much.
    
  •  554
    Support Agent 1 replied

    Hi Alberto,

    You're welcome! Glad we could help. Let us know should you need any additional help.

    If you are satisfied with our support or you like our product, please consider leaving us a rating. We would really appreciate it! Thanks!


    Regards, BoldThemes team

    If you like our products please consider leaving us a rating. A huge thank you from BoldThemes in advance!