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  Public Ticket #1469010
Set up Medicare template
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Comments

  • Alberto started the conversation

    Hello! I bought the Medicare template and did the installation without problems, but when viewing it does not look like this: http://www.deboracasagrande.com.br/blog/ No icons, bars, etc. as in the example: http://medicare.bold-themes.com/dentist/

    What am I doing wrong? thank you.

  •  561
    Support Agent replied

    Hi Alberto,

    Thank you for purchasing our theme.

    What you need to do is install our demo content.

    First, please make sure to install and activate all required plugins, as well as WooCommerce plugin. Then, proceed to Tools >BT Import, on your dashboard, and install desired demo xml file.

    Please let us know should you need additional assistance.

    Regards, BoldThemes team

    If you like our products please consider leaving us a rating. A huge thank you from BoldThemes in advance!

  • Alberto replied

    Hey dude, It worked!! Thank you!!

    I couldn’t have done it without you. :)

  •  561
    Support Agent replied

    Hi Alberto,

    You're welcome! Glad we could help.

    Please let us know should you need additional help.

    Regards, BoldThemes team

    If you like our products please consider leaving us a rating. A huge thank you from BoldThemes in advance!

  • Alberto replied

    Hi! how can I solve this problem on my site? "Oops! Something went wrong.
    This page did not load Google Maps correctly. See the JavaScript console for technical details. "Thanks.

    website: www.deboracasagrande.com.br

  • Alberto replied

    I think I found a solution on a site: (... after that, just access the source code of your page and find the line: maps.googleapis.com/maps/api/js and replace with https: //maps.googleapis .com / maps / api / js? key = SUA_CHAVE_API (remember to change SUA_CHAVE_API to the KEY API that you just created). Now the question is, which folder can I open to edit? thanks.
  •  561
    Support Agent replied

    Hi Alberto,

    Please have a look at the following article on how to set the google map - Missing Google API key - Google Map.

    Let us know if you need additional help.

    Regards, BoldThemes team

    If you like our products please consider leaving us a rating. A huge thank you from BoldThemes in advance!

  • Alberto replied

    Hi! I followed the step by step, the version of my theme is updated and nothing ...a little despondent.
  •  561
    Support Agent replied

    Hi Alberto,

    If you are referring to Google Maps, at the moment it doesn't seem that you are using our map element on the page.

    Could you tell us if you are using some third party plugin to add map?

    Thanks in advance.

    Regards, BoldThemes team

    If you like our products please consider leaving us a rating. A huge thank you from BoldThemes in advance!

  • Alberto replied
    Hi !! I got it !! you need to leave the permission of the API key open. Thank you so much!!
  •  561
    Support Agent replied

    Hi Alberto,

    We are glad you have managed to resolve the issue.

    Please let us know should you need additional assistance.

    Regards, BoldThemes team

    If you like our products please consider leaving us a rating. A huge thank you from BoldThemes in advance!