Public Ticket #1366226
Edits is not being reflected correctly


  • Mdiop started the conversation


    I downloaded and uploaded the theme with it's content and now I am on the process of editing but having some issues.

    1-Some of the edit are showing correctly after saving but some are not showing at all. Also when I edit some of the word on the boutons the actual bouton vanish but only the word remain.

    2-When I upload the design demo is there an easier way to translate the entire content in French? Instead of having to edit manually word after word?

    3-The image showing on my end are not as high resolution as the one shown on the demo. Why is this happening and how to make sure once I am done images will be as sharp as the demo once I launch my site.

    Attached files:  Missing bouton.png
      Missing text.png

  •  656
    Support Agent replied


    Thank you for purchasing our theme.

    Unfortunately, we can't access your site at the moment in order to have a closer look at the issue. Regarding the problem with changes not being saved, or not displaying properly, please try deactivating third party plugins, and see if any of them is causing an issue.

    For the translation of content, we recommend plugins like WPML or Polylang.

    Demo imports come with low quality images for two reasons - one is the speed of import and the second is that images are not licensed for third party use, just for demo presentation purposes.

    Thank you for understanding.

    Please let us know should you need additional help.

    Regards, BoldThemes team

    If you like our products please consider leaving us a rating. A huge thank you from BoldThemes in advance!