Public Ticket #2125317
Error launching stie


  • Pat Garner started the conversation

    I received an error message when I attempted to launch the site. The message is listed below:

    Sorry, you are not allowed to access this page.

  •  1,695
    Support Agent 1 replied

    Hi Pat,

    Thank you for purchasing our theme!

    Could you please tell us where the error message displaying? On frontend or backend?

    Could you please send us some screenshot?

    Thanks in advance.

    Regards, BoldThemes team

    If you like our products please consider leaving us a rating. A huge thank you from BoldThemes in advance!