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  Public Ticket #2799719
Clipboard
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  • MRIYA started the conversation

    Hey! I don't understand how to use the clipboard. I do not copy anything and constantly pops up an error message "Not allowed"

  •  1,584
    Support Agent replied

    Hi,

    Thank you for purchasing our theme.

    Please note that you can copy/paste content from section only to the new section, the content of the column only to the new column, etc. Could you please tell us what you want to do when you get the message "Not allowed"? Thanks in advance.

    Regards, BoldThemes team

    If you like our products please consider leaving us a rating. A huge thank you from BoldThemes in advance!

  • MRIYA replied

    I am trying to copy this block and paste it into another page. But it doesn't work

    3743220984.png
  •  1,584
    Support Agent replied

    Hi,

    In order to copy a section to another page, please firstly add a new section to another page, then click on paste and the section will be copied below the first section which should be deleted later:

    2668649229.png


    Let us know the outcome.

    Regards, BoldThemes team

    If you like our products please consider leaving us a rating. A huge thank you from BoldThemes in advance!

  • MRIYA replied

    It happened only once. Now, when I copy a new section and try to paste it, the block I copied earlier continues to be pasted. As if the clipboard is not overwriting new information. 

    And I still don't understand how to use it. What it is?

    5489848915.png
  •  158
    BoldThemes replied

    Hi,

    When you go over the page element in bold builder you will notice two copy related buttons:

    9016768509.png

    this is the "Copy" button

    5871098184.png

    This is the Copy+ button.

    When you click the Copy button, everything on the clipboard will be removed and that page element will be added to the clipboard. So with the Copy button you reset the current content of the clipboard and add the element to it.

    When you click the Copy+ button, the current content of the clipboard will be preserved and the copied element will be added on the clipboard. You use this button if you wish to copy multiple page elements at once.

    The window you have referenced is used for copying the content form one site to another (two different sites) and is not applicable in your case.

    Regards, BoldThemes team

    If you like our products please consider leaving us a rating.
    A huge thank you from BoldThemes in advance!

  • MRIYA replied

    Thanks!!!!!