Public Ticket #2720408
google maps does not work


  • ADEL started the conversation

    google map showing this error 

    Oops! Something went wrong.
    This page didn't load Google Maps correctly. See the JavaScript console for technical details.

    I tried to change the API key in the home page google map area but it still show an error, any suggestions???

  •  1,833
    Support Agent 1 replied

    Hi Adel,

    Thanks for reaching out to ussmile.png

    The following error is displaying within Console:


    Please note that Google maps are no longer free. In order to enable billing, you will need to provide credit card or billing account to Google Maps platform. You can do so at the link below:


    Based on Google's documentation - you must associate a credit card so that you can get billed if your site has requests that exceed the $200 credit they give you monthly for free.

    You can read more about it on this link under 'Is a credit card or billing account required?':



    Please note that we are in no way associated with Google Maps and their payment system.

    If you don't want to get API key (and enable billing) you can embed map on your site without getting the API key.

    In order to do that, please go to google maps and type your Address in the search bar. After that please click the share button. There you will see Embed a map option.


    Just copy the html code and paste it into the desired page in Bold Builder, in text element.

    Please make sure to add iframe code to text tab of the Text element.


    Let us know if you need additional assistance.

    Regards, BoldThemes team

    If you like our products please consider leaving us a rating. A huge thank you from BoldThemes in advance!