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  Public Ticket #1849296
general settings
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  • Claudy started the conversation

    hi Guys

    I have a big problem with my site
    at general settings i have accidently deleted the wordpress5 at (http // befitnetic / wordpress5). Now my page does not work anymore. Can you help me

    the only thing that comes up now is: URL could not be found on the server.

    I have worked so much on it and I want to lose the work that already has done.

    contact me please and hopefully there`s a solution

    greetings

    Claudy

  •  641
    Support Agent 1 replied

    Hi Claudy,

    We are not so sure we understand what have you deleted?

    Did you make some changes in Appearance> Customize> General settings or in Settings> General on your dashboard?

    Thanks in advance.


    Regards, BoldThemes team

    If you like our products please consider leaving us a rating. A huge thank you from BoldThemes in advance!

  • Claudy replied

    accidently yes in the settings

    is there some help`????you can restore the page?

  • Claudy replied

    thanks in advance

  •  641
    Support Agent 1 replied

    Hi Claudy,

    Please note that, unfortunately, we can't help you restore a page deleted from the server.

    If you have backup of your website you should be able to restore the removed page. Either way, the best solution is to contact your hosting provider and see if they can help with the issue.

    Let us know if you need assistance with anything else.


    Regards, BoldThemes team

    If you like our products please consider leaving us a rating. A huge thank you from BoldThemes in advance!