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  Public Ticket #1775715
Can't see default header + logo in posts
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  • Irene Z. started the conversation

    Hi, I'm having a issue with the posts: I don't know why the logo doesn't appear in posts type items...

    On posts isn't respected the default configuration for header, logo + menu style...

    I tried to set logo etc but only some settings works!
    Look the image...

    Thanks 

    Attached files:  ticket-header-logo-problem.jpg

  •  554
    Support Agent 1 replied

    Hi Irene,

    The logo (and alternate logo) should be set in Appearance > Customize > General Settings panel. If, after setting your logo, it's still not visible on some pages, please navigate to those pages, scroll to the bottom of the page editor and in Override Global settings remove Logo and Alternative logo.

    Please refer to this article:

    How to change logo?

    Please make sure to check the Single post page and to remove logo and alt logo from Override Global settings:

    Let us know if you need additional assistance.


    Regards, BoldThemes team

    If you like our products please consider leaving us a rating. A huge thank you from BoldThemes in advance!

  • Irene Z. replied

    Thanks, solved my request about Logo  but now is changed the appearence of the posts!
    The "Show content below menu" is not working, only in posts.

    - I've set "Show content below menu" and "Use sticky header" on "Customize - Header and footer"  it's ok now on all other items but blog posts

    - I removed all other override options  but "Sidebar - right" from  Single post page

    Attached files:  ticket-posts-header-problem.jpg

  •  554
    Support Agent 1 replied

    Hi Irene,

    It looks like you have removed the Default headline and therefore posts are displaying like in the screenshot you have send us.

    Please add Hide Default headline option to the Override Global settings on Single post page, and leave the checkbox unchecked like this:

    Let us know if that helped.


    Regards, BoldThemes team

    If you like our products please consider leaving us a rating. A huge thank you from BoldThemes in advance!

  • Irene Z. replied

    Perfect now !

    Thanks, have a good day

  •  554
    Support Agent 1 replied

    Hi Irene,

    You're welcome! We are glad we could help

    Also, if that is not too much of a hassle, please consider supporting us by giving us a rating at the downloads section of your ThemeForest profile (just below the download button) - http://themeforest.net/downloads. We would really appreciate it.

    Thanks a lot in advance.


    Regards, BoldThemes team

    If you like our products please consider leaving us a rating. A huge thank you from BoldThemes in advance!

  • Irene Z. replied

    Thanks I'll do it asap

  •  554
    Support Agent 1 replied

    Hi Irene,

    Thanks in advance!


    Regards, BoldThemes team

    If you like our products please consider leaving us a rating. A huge thank you from BoldThemes in advance!