We have released an important security update for Bold Builder on August 23, 2019 - please make sure that your Bold Builder installation is updated to the latest version - 2.3.2.
You can update Bold Builder by going to Plugins panel of your wp-admin and by checking the version number next to Bold Builder. If you are offered the option to update it, please do it.
If your version number is lower than 2.3.2 and you have no notification to update it, please download the latest version from https://wordpress.org/plugins/bold-page-builder/ and update the plugin manually.
If you need help in the process, please feel free to leave a ticket and we will assist you.
I'm getting a red error notice when trying to upload the demo page. please help!
Thank you for purchasing our theme.
It is possible that demo is still being imported, it just takes longer time due to the server settings. When you try to import demo, open Media Library in another tab, and see if images are being uploaded. If so, demo will import, it might just take some time.
Each time the error appears, stop the import, go to Media Library, remove empty thumbnails, and then try importing demo again.
Repeat the process till demo is fully imported.
If the issue persists, please try contacting your hosting provider and see if it something they can assist you with.
Let us know if you need additional help.
Regards, BoldThemes team
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A huge thank you from BoldThemes in advance!