Public Ticket #1578169
Unable to update content on default pages


  • Daniel Amos-Phillips started the conversation

    The default pages of the installation will not allow me to update them via wordpress visual editor front end or back end and throws up an error message. I've consulted Go Daddy my server provider  and checked that I have enough server storage, which I do, but the error message pertains to 'something' within editor. Please can you help.

    Attached files:  Update Error.png

  •  660
    Support Agent replied

    Hi Daniel,

    Thanks for reaching out to us.

    Unfortunately, the page editor you are using is not recommended for our theme, as it is not fully compatible, nor can we provide support for any issues that occur due to its use.

    The theme has its own page editor, Bold Builder, which we would suggest you use instead of the current one in order to avoid these issues.

    Let us know if you need help with anything else.

    Regards, BoldThemes team

    If you like our products please consider leaving us a rating. A huge thank you from BoldThemes in advance!