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  Public Ticket #1571728
Replace contact form with WP form
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Comments

  • Monica Gallardo started the conversation

    Hi there,

    Is it possible to replace the current contact form with a WP form? I want to add a field with full address (we are getting quotes with only the street address, but not the town) and a "how did you hear about us" field with multiple choice. I don't feel comfortable doing that with code and I already have a WP form set up for other pages, like the link above.

    Thank you,

    Monica

  •  626
    Support Agent replied

    Hi Monica,

    Instead of a default calculator form, you can use Contact form 7. Please refer to our online documentation on how to integrate contact form in your Cost Calculator.

    Let us know if you need additional assistance.

    Regards, BoldThemes team

    If you like our products please consider leaving us a rating. A huge thank you from BoldThemes in advance!

  • Monica Gallardo replied

    So I downloaded Form 7 and I have it all set up but I cannot find my cost calculator shortcode. I don't have a cost calculator item with the plus sign on my wordpress dashboard menu as it shows in your documentation. I've been accessing my cost calculator by adding it on my pages with WP Bakery. When I got to edit it there, there is not a shortcode anywhere :( 

  •   Monica Gallardo replied privately
  •  626
    Support Agent replied

    Hi Monica,

    We are not sure which shortcodes are you referring to exactly.

    If you are referring to the shortcodes listed in the documentation, they should be added to the form, and mail body.

    Let us know if this helped.

    Regards, BoldThemes team

    If you like our products please consider leaving us a rating. A huge thank you from BoldThemes in advance!

  •   Monica Gallardo replied privately
  •  626
    Support Agent replied

    Hi Monica,

    We are glad you were able to resolve the issue.

    Regarding the email formatting, please refer to Contact form 7 documentation on how to customize it - Setting Up Mail.

    Let us know if this helped.

    Regards, BoldThemes team

    If you like our products please consider leaving us a rating. A huge thank you from BoldThemes in advance!

  • Monica Gallardo replied

    I was able to fix the contact information issue but have no idea how to solve the estimate formatting with the cells, since all that I'm adding to the email body is [bt-cc-data] to retrieve it. Do you know what code I need and where so I can get the nice cell formatting that goes out when the email is sent from the Cost Calculator contact form?

  •  626
    Support Agent replied

    Hi Monica,

    Could you tell us if you want to customize the formatting of the email sent with our default form or Contact form 7?

    Thanks in advance.

    For our form, you'd need to make changes in the theme code on your own - How to edit clients email?

    And for Contact form 7, you can try suggestions from this article, or a plugin such as CF7 – HTML Email Template Extension.

    Let us know if this helped.

    Regards, BoldThemes team

    If you like our products please consider leaving us a rating. A huge thank you from BoldThemes in advance!

  •   Monica Gallardo replied privately
  •  626
    Support Agent replied

    Hi Monica,

    Thanks for the clarification.

    In order to customize the email received by users, you can either do it with some CSS and formatting, as explained in this article.

    Other thing you can try is this plugin that allows customization of the emails - CF7 – HTML Email Template Extension.

    Let us know if you need additional help.

    Regards, BoldThemes team

    If you like our products please consider leaving us a rating. A huge thank you from BoldThemes in advance!

  • Monica Gallardo replied

    My templates for the emails are fine. I already customize them to what I want them to be. The problem is the information generated by the Cost Calculator. That information is being copied to the email with the code [bt-cc-data], so I have no idea how to format it line by line...

  •  626
    Support Agent replied

    Hi Monica,

    The data from the calculator should inherit the settings from the Contact form. 

    The plugin we previously suggested should allow you to style all elements of the message body, including the info from the calculator, if you apply the HTML to the Cost Calculator class (bt-cc-data).

    Let us know if you need additional help.

    Regards, BoldThemes team

    If you like our products please consider leaving us a rating. A huge thank you from BoldThemes in advance!

  • Monica Gallardo replied

    I installed the  CF7 – HTML Email Template Extension and I am able to change absolutely everything except the line items for bt-cc-data. Any changes I make appear before or after the estimate information.

  •  626
    Support Agent replied

    Hi Monica,

    We will test this on our demo, and get back to you tomorrow.

    Thank you for understanding.

    Regards, BoldThemes team

    If you like our products please consider leaving us a rating. A huge thank you from BoldThemes in advance!

  • Monica Gallardo replied

    Thank you so much! I really appreciate your help

  •  626
    Support Agent replied

    Hi Monica,

    Thank you for your patience.

    We tried adding a table to the [bt-cc-data] class, directly in Message body.

    This does seem to work on the email, and formats it according to these settings.

    Although, please note that you cannot customize each line of calculator separately, when it's sent through Contact form 7.

    Thank you for understanding.

    Let us know if you need additional help.

    Regards, BoldThemes team

    If you like our products please consider leaving us a rating. A huge thank you from BoldThemes in advance!

  • Monica Gallardo replied

    Bummer. Is there a way to add the items line by line in the message body instead of grouping them into the short code [bt-cc-data]? That way I can customize each line and justify each line total to the right.

    Thanks again for looking into this for me.

    Monica

  •  626
    Support Agent replied

    Hi Monica,

    Unfortunately, it is not possible to edit each line separately, as that would require customization of the plugin.

    Other option would be to use our default form, and then add extra fields to it, as explained in this article - How to add additional fields to contact form part of Cost Calculator?

    Thank you for understanding.

    Let us know if you need additional help.

    Regards, BoldThemes team

    If you like our products please consider leaving us a rating. A huge thank you from BoldThemes in advance!

  • Monica Gallardo replied

    I'm torn now because I set up the CF 7 to have a nice autoreply template for the customers with logo and a custom message :(

    Thanks anyways for looking into it. I love the calculator otherwise; I just hope that you guys can make the contact form more customizable at the front end in future updates, for beginners like me :)

  •  626
    Support Agent replied

    Hi Monica,

    Thank you for your feedback, we appreciate it.

    We will take this into consideration for future updates.

    Let us know if you need help with anything else.

    Regards, BoldThemes team

    If you like our products please consider leaving us a rating. A huge thank you from BoldThemes in advance!