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  Public Ticket #1339588
drop down menu in forms
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Comments

  • Michael started the conversation

    I am using a Gravity form in my theme that works great on desktop. In has a conditional drop down menu that changes the form based on selection.

    On a mobile site, the selection of the drop down won't let you choose anything but the 1st option. You can generate a full form but only on the top item.

    I have Popup Maker installed as well but have ruled that out as an issue.

    Thanks

  •  1,528
    Support Agent replied

    Hi Michael,

    Please try adding the code below to Custom CSS field in Appearance >Customize >General Settings, and adjust the height according to your needs:

    @media (max-width: 480px) {
     input[type="text"]:focus, input[type="email"]:focus, textarea:focus, .fancy-select .trigger.open {
       height: 480px;
    }
    }

    Let us know if this helped.

    Regards, BoldThemes team

    If you like our products please consider leaving us a rating. A huge thank you from BoldThemes in advance!

  • Michael replied

    From a functionality standpoint, yes.

    From a user experience standpoint, no.

    The forms change and the correct form submits. But the drop down doesn't change on selection.

    Attached is a screenshot: This is my FCL Ocean form but the drop down still shows LTL Trucking.

  •  1,528
    Support Agent replied

    Hi Michael,

    Unfortunately, we are not able to recreate the issue. Dropdown seems to be working fine.

    Could you tell us which browser and device are you testing on? Please try clearing the cache, and see if the issue persists.

    Thanks in advance.

    Regards, BoldThemes team

    If you like our products please consider leaving us a rating. A huge thank you from BoldThemes in advance!

  • Michael replied

    Perfect. Good to see. Hopefully it is just my phone.

    Thank you for the response.

  •  1,528
    Support Agent replied

    Hi Michael,

    Glad we could help!

    If the issue persists, please let us know.

    Regards, BoldThemes team

    If you like our products please consider leaving us a rating. A huge thank you from BoldThemes in advance!