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  Public Ticket #1207135
Adding Youtube Icon To Social Bar / download button
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  • Nita started the conversation

    Hi, 

    I am having a hard time adding a YOUTUBE Icon link to the footer of this site that aligns with the social media icons that are already there and part of the plugin. 

  • Nita replied

    Where the get social bar is. 

    Attached files:  Screen Shot 2017-06-14 at 6.18.51 PM.png

  • Nita replied

    There is no Icon option for Youtube! 

    Attached files:  Screen Shot 2017-06-14 at 6.20.24 PM.png

  •  215
    Support Agent replied

    Hi Nita,

    Thank you for opening a new ticket.

    Like we noted previously, unfortunately, there seems to be an issue with the plugin for social icons that you are using (or some other plugin). When we try to add YouTube Icon to your footer it doesn't display at all (however, the title, when added, is visible). On our site, icon is visible. Please have a look at the screenshot.

    Please consider using our icons for all social media you are adding to footer, or you could contact the plugin's support, and check with them if they could, or planning to, add YouTube icon.

    Thank you for understanding.

    Regards, BoldThemes team

    If you like our products please consider leaving us a rating. A huge thank you from BoldThemes in advance!

  • Nita replied

    Ok, I also was wondering if you could add left and right arrows to this testimonial section so I can add more testimonials. 

    Attached files:  Screen Shot 2017-06-19 at 1.52.26 PM.png

  •  215
    Support Agent replied

    Hi Nita,

    In order to have more testimonials, please consider adding the Slider element to the mentioned section.

    Let us know if you need additional help with setting this up.

    Regards, BoldThemes team

    If you like our products please consider leaving us a rating. A huge thank you from BoldThemes in advance!

  • Nita replied

    Yes, can you explain how I would put text in a slider element?

  •  215
    Support Agent replied

    Hi Nita,

    We have created a test page on your site, where we added the slider with testimonials. Please make further adjustments according to your needs.

    Let us know if you need additional help.

    Regards, BoldThemes team

    If you like our products please consider leaving us a rating. A huge thank you from BoldThemes in advance!

  • Nita replied

    Thank you! 

  •  215
    Support Agent replied

    Hi Nita,

    You're welcome! Glad we could help.

    Please let us know should you need additional help.

    Regards, BoldThemes team

    If you like our products please consider leaving us a rating. A huge thank you from BoldThemes in advance!

  • Nita replied

    Also is there a way to add a Downloadable file to a button. So if they click DOWNLOAD button it will automatically start a download for a PDF file. 

  •  215
    Support Agent replied

    Hi Nita,

    Please try adding the PDF link in the following form, to the button's URL field:

    /wp-content/uploads/sites/2/2017/06/RapidComposerDocumentation.pdf
    

    Let us know if you need additional help.

    Regards, BoldThemes team

    If you like our products please consider leaving us a rating. A huge thank you from BoldThemes in advance!

  •   Nita replied privately
  •  215
    Support Agent replied

    Hi Nita,

    Like we previously noted, the issue is probably caused by third party plugin. We believe it is the plugin you are using for search option on that page, since when we created a test page without it, it was working properly.

    We were able to set the Recipes page to display only 20 posts, by disabling Scroll Loading, but that did not resolve the issue on responsive. 

    Unfortunately there isn't much we can do in that case, since the issue is not related to the theme. You could try using different plugin for search options, since this one doesn't seem to work well with the theme.

    Thank you for understanding.

    Regards, BoldThemes team

    If you like our products please consider leaving us a rating. A huge thank you from BoldThemes in advance!

  • Nita replied

    Hi! Questions: 

    To confirm my new website on Pinterest, I need to paste this meta tag to the <head> section of my website’s index.html file: <meta name="p:domain_verify" content="9e0218abe09c49cfb4766f9d71a36b54”/> 

    Where does this go exactly?

    Thanks!

  •  215
    Support Agent replied

    Hi Nita, 

    Please try adding the code to header.php file that you can find in Appearance >Editor panel on your dashboard.

    Let us know if you need additional help.

    Regards, BoldThemes team

    If you like our products please consider leaving us a rating. A huge thank you from BoldThemes in advance!