There are two methods of installing a plugin onto your WordPress site. You can use the WordPress Admin panel to upload and install the plugin, or you can use FTP software instead.
WordPress Plugin Installation
To install the plugin directly from the WordPress admin panel, please first log-in to your wp-admin console.
- Navigate to Plugins > Add New,
- Click Upload Plugin,
- Click Choose File.
- If you want to upload in admin panel, you need to extract plugin folder (hero-posts folder), from downloaded hero-posts.zip file and pack it again as zip and then upload that zip.
- Click Install Now and the installation will begin.
- Once the installation is complete, go to Plugins screen and look for the newly uploaded Hero Posts in the list.
- Click Activate to activate it.
FTP Installation
To install the plugin using FTP software, log in to the server where your WordPress website is hosted.
First extract hero-posts folder from downloaded hero-posts.zip file.
Now connect to your server via FTP and navigate to the wp-content/plugins folder in your WordPress directory online. Upload hero-posts folder to the plugins’ folder on your remote server.
Once the plugin is uploaded, you need to activate it. Go to ‘Plugins > Installed Plugins’, find Hero Posts and click ‘Activate’ button.
If you are having some troubles finding your Purchase Code, please have a look at the following article: Envato Market Help - Where Is My Purchase Code?
If you've decided that our theme / plugin doesn't work for you, we do offer a full refund.
In order to ask for a refund, please submit a request for a refund on the following link: http://themeforest.net/refund_requests/new.
Here's how the refund process works:
1. The refund request is sent to us via email, and we decide if we are going to approve it or not.
2. Once the refund is approved, it can take between 3 to 5 days for Envato to transfer money back to your account.
3. If the refund is not approved, you can always raise a dispute.
You can find additional guidelines on the refund in the official Envato article.
If you are satisfied with our support or you like our product, please consider supporting us by giving us a rating at the downloads section of your ThemeForest profile (just below the download button) - http://themeforest.net/downloads.
When leaving a review, we encourage you to:
- Leave ratings and reviews that are honest, respectful and constructive.
- Try to resolve any issues with the theme / plugin by contacting us first before leaving a negative rating and review.
You can find more information on reviews in official Envato article.
Thanks a lot in advance! :)